But If I Niche Down I’ll Lose Clients

I’ve written about having a niche before and I talk about it all of the time. The problem is that personal trainers (and a lot of other service providers) don’t believe you when you say that having a specific niche will actually get you more clients, not less.

Let’s start by defining what is meant by having a niche. The definition of niche (according to Merriam-Webster) is “a specialized market”. This is your target market, the specific population that you want to help. Does that mean that if you choose a market of, let’s say “women”, that it is a niche? Well… yes, but it’s not very narrow. Entrepreneur, podcaster, and author, John Lee Dumas says that you should “niche down until it hurts.” So, “women” is not specific enough to really be effective as a niche. Many business coaches will have their clients create an avatar of their specific target market (niche). Doing that might look something like this:

Nancy:

  • Female
  • Age 65
  • Retired professional
  • Grandmother
  • Wants to be able to play with grandchildren and be able to get up and down off the floor easily

I hear you. Too specific, right? You’ll be missing out on a lot of clients that don’t fit that niche, right? Well, I want to point out two things to you. First, when I needed to get my shoulder replaced, I didn’t want some orthopedic surgeon that did shoulder, hips, knees, ankles, elbows, wrists, etc. I wanted the best results possible and wanted someone that did shoulders only and eventually got it done by the top shoulder guy in Boston. Most people feel that way, “I want someone that is a specialist in me and my circumstance.” They don’t want someone that can train anyone. If you market yourself as trainer to everyone, you disappear into a sea of other trainers that train everyone. What happens when you niche down is that when a “Nancy” sees that you specialize in “Nancys” they will choose you over any other trainer. You will become the trainer to all of the “Nancys” in the world (or at least in your neck of the woods).

My second point is that just because your niche is Nancy it doesn’t mean that you can’t train others. All of your marketing and brand focus is on Nancy, but others may still approach you about training because of the good work you’re doing with Nancy and Nancy herself may also want you to train her friends and family members. And yes, you can train them.

The point is that in order to stand out from the crowd you have to have a specialty, a niche.

“In a crowded marketplace, fitting in is failing. In a busy marketplace, not standing out is the same as being invisible.”― Seth Godin, Purple Cow: Transform Your Business by Being Remarkable

We Specialize In…

I cannot stress enough how important it is to specialize, to find a niche. Yet, this made me laugh. This list is from a personal training studio website. Their specialty is…. well, I don’t know. Did they leave anything off their list? They even specialize in “all sports”.

We specialize in...

For the record, if you “specialize” in everything, you are not a specialist. You are a generalist. The idea of specializing is that you become really good at one or two things and, having achieved this specialty, you market your services to the specific demographic that needs those particular services. Think about this, imagine you are a professional athlete and you find yourself needing shoulder surgery. Are you going to go to an orthopedic surgeon that does shoulders, knees, hips, back, feet, hands, and a little bit of elbow work, or… are you going to go to the doc that only does shoulders and has perfected treating that area? (FYI: I had my shoulder replaced by the top doc in the northeast US. I wasn’t taking any chances.) So, if you were looking at the exhaustive list above to choose a niche from, a great specialty might be golf conditioning. You could even go deeper and say women’s golf conditioning… or deeper still, golf conditioning for women over 50. You may think that that is too limiting, but think about the shoulder specialist. If you are a woman over 50 who wants to train for golf, who are you going to choose, someone that also does golf training, or, someone who only does golf training for women over 50?

Choose your niche and become the best at it. Then, market yourself to the population that needs your unique skills. You will become the go-to trainer for that specialty, not some other trainer that does “everything”.

Make Your Marketing Reflect Your Target Market

If you have a specific niche market (and you should), your marketing should reflect that market. There are two types of pictures that I see used in personal training, health club, and fitness studio marketing pieces that got me started on this topic.

Gym equipment

  1. Pictures of empty equipment. A picture of just equipment may show what you have for features, but doesn’t show who you serve. (How will people looking for a place to exercise determine that “people like me work out here”?) In fact, a photo of equipment only can be confusing and intimidating to those not familiar with the pieces.
  2. Inappropriate stock photos There’s a great deal of stock photos that, while they may be attractive photos with attractive models, do not reflect your target market.  Always ask yourself, “Are these people someone my target market will relate to?” young women lifting weights in class

boomer

Use your own staff and clients if you can, because, (of course) that would be the most representative. However, if that isn’t possible, be very selective when choosing a stock photo. Make sure it will allow your target market to make a connection with the people in the picture. (Note: all photos are stock from Canva.com)

 

 

TOP 10 TRAITS OF SUCCESSFUL PERSONAL TRAINERS: #5

#5 Successful Personal Trainers are Specialists

Successful Personal Trainers realize that you will draw more attention when you own a niche, a specific, narrowly defined market. Whether you are a weight loss specialist or a youth fitness specialist, you need to narrow your market in order to get more business. This stumps the average Trainer. They think, “By narrowing my market, I decrease my chances of picking up new clients.”

NicheTargetThink about this, in a sea of Personal Trainers that “do everything” how exactly do you stand out? You could claim that you offer “the best” training, but who doesn’t make that claim? Being a generalist says to potential clients that you specialize in nothing. What if I’m looking for someone to help me continue getting my newly replaced knee back in shape (after I’m through with physical therapy), and none of the Trainers at my club list post-rehab as their area of expertise, I might as well roll the dice to find someone to work with, IF, I don’t simply decide to go elsewhere. However, when one Trainer states that they are post-rehab conditioning specialists, they will stand out dramatically to me and will be the one that I hire.

The fact is, the more specific that niche, the more likely you are to be found. If you are a senior weight loss specialist, even among senior fitness specialists, you stand out for those older individuals where weight loss is their primary concern. I will throw in this caveat, your niche has to have enough of a market in your area to be viable. In New York City a Bridal weight loss expert has vast potential for clients, where in a small, rural town, with a handful of weddings per year, it might not work as well.

Maybe you don’t want to only work with that specific population (although you should really love the niche you choose). That’s OK. Having a niche does not restrict you from working with other populations if you want to. It is a way to get a specific market to find you. I am a post-rehab conditioning specialist and that accounts for the majority of my training.  The rest of my training clients see me for weight loss, bodybuilding, general fitness, sports conditioning, etc.

So, while many Personal Trainers think that it diminishes their market, having a niche actually increases your chance of being found, building your business. What is yours? Let me know in the comments below.

For more on the need to niche, see Jack Trout’s book Differentiate or Die: Survival in Our Era of Killer Competition for more.

Check out the full series.
Top 10 Traits of Successful Personal Trainers #1
Top 10 Traits of Successful Personal Trainers #2
Top 10 Traits of Successful Personal Trainers #3
Top 10 Traits of Successful Personal Trainers #4
Top 10 Traits of Successful Personal Trainers #5
Top 10 Traits of Successful Personal Trainers #6
Top 10 Traits of Successful Personal Trainers #7
Top 10 Traits of Successful Personal Trainers #8
Top 10 Traits of Successful Personal Trainers #9
Top 10 Traits of Successful Personal Trainers #10

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